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Welcome to the official webpage of the “City of Friendly People.”
Our city is one of the oldest communities located in the southwest quadrant of Muskegon County, just a 10 minute drive from the shores of beautiful Lake Michigan. Our close-knit community is the proud home of just over 10,000 residents as well as national and internationally recognized businesses. Once a manufacturing community, we are excited about the possibility for re-development and growth. I hope that as you navigate through our website you are able to find useful information and resources. The City of Muskegon Heights is a full service community, come and visit with the friendly staff at City Hall.
Business hours are Monday through Thursday 8:00 a.m. – 6:30 p.m.
Thank you for your virtual visit to the City of Muskegon Heights.

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This is an official post from the City of Muskegon Heights. The boul water advisory has now been lifted. Residents should still follow previous instructions with respect to running water in sinks and faucets, and cleaning and replacing filters. Water is been determined safe for consumption. Thank you for your patience. ... See MoreSee Less

8 CommentsComment on Facebook

What is there to do for tankless water heaters? Anything?

We still have no water pressure.

Thank You Jesus

Thank you for your hard work we appreciate you guys

Thank You

*boil

Spell check please

Thanks!

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Muskegon Heights Boil Water Advisory Lifted


For Immediate Release
April 27, 2024
Contact:

Effective immediately, the City of Muskegon Heights has lifted the boil water advisory issued April 24, 2024. The City has flushed the system and has completed all required testing and sampling in accordance with Federal and State rules and regulations. Residents and businesses no longer need to boil water to make it safe to consume; however, there are a number of recommended actions you may want to take before resuming normal water use.

Steps after a boil water advisory:

Flush Plumbing, Pipes, and Faucets (interior and exterior)

• Unscrew and remove faucet screens/aerators and clean out any particles.
• Run cold water through your faucets and appliances with direct water connections for at least 5 minutes.
• To clear hot water pipes and the water heater of untreated water, run hot water only at all faucets and flush until the water runs cool.
• Put the screens/aerators back on the faucets.

Check Appliances/Devices

• Remove and replace all water filters, including water coolers, inline filters, and other appliances with direct water connections. The filter could be contaminated if you ran water through any filter during the boil water advisory.
• Always read and follow the owner’s manual for directions to flush and replace filters for all appliances that use water.
• Water dispensers from refrigerators should be flushed by at least one gallon of water, refer to the owner’s manual.
• Dump existing ice and flush the water feed lines, making and discarding three batches of ice cubes.

• After flushing hot water pipes and water heater, run an empty dishwasher one time on the hottest or sanitize cycle.
• Run water softener through a full regeneration cycle.
• Remove and replace filters in portable and furnace humidifiers.

Restaurants and food service facilities should refer to guidance from the Muskegon County Health Department concerning requirements for their operations.

Interim City Manager Melvin C. Burns II acknowledged the staff’s diligent efforts over the past few days. “We hope to never go through some of the events of the past few days, however, I have tremendous amount of respect for what our staff has accomplished.”

“In the coming days and weeks, we will have an opportunity to examine all events of the past few days, critically analyze our actions and determine where we can make improvements. “

Mayor Bonnie M. McGlothin, expressed her gratitude to the total community effort that has been exhibited in the past few days. “The greatest resource in our community is our people and how we care for one another. We have witnessed in the past few days makes me even prouder to be the Mayor of this great city. I know the past few days have bene challenging, I thank our residents for their patience.”

“Our community is not just comprised of Muskegon Heights residents, it is businesses, neighborhood associations, churches, schools, and everyone else who has chosen in the past few days to come together to support, encourage and serve one another. Meijer, Spartan Nash, Webb, Chemical, Intra City Dispatch, WUVS 103.7, DTE, Consumer’s Energy, Bethlehem Park Neighborhood Association, the Muskegon County Emergency Operations Center, Muskegon County, the City of Muskegon and Norton Shores and so many other have provided water, volunteers, technical support and reached out to us in the past few days when their support was needed. As a community, we are all better together.”

Approved Release CJD
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20 CommentsComment on Facebook

What is there to do for tankless water heaters? Anything?

As a resident, I say a big thank you to everyone who came to the aid of Muskegon Heights. Very glad everything has been sorted out and fixed and everything is back to normal now.

So will the residents water bill be credited for all the extra water they will have to run to clear the faucets/ hot water heaters?

Who is going to pay for all that flushing that is required to make your water safe again???

City of Muskegon Heights y’all gonna pay for that fuckin water bill ? Or pay to replace all that shit ? An y’all can make improvements by not fucking over the people in your city😂

Thank You for the information

Awesome! Thx for keeping us in the know!

Thanks for the update 🙂

Just a question. The first water test showed no contamination. Then you did a second water test. Did that show contamination? If not, then why do we have to do all those things like flushing the lines and changing the filters ect? If yes, contaminated, there was never a mentioned of it. Ty.

Lavita Alize Jenkins

Jan Townsend

David Glover Sr.

🙏🏼

Shirita Williams

DeQuaintanse DNay Christal McPherson ❤️

Brenda Brenda

Lavinda Scott Nott Holden

David Harris

Okay, Thanks 👍🏾

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City of Muskegon Heights
2724 Peck Street
Muskegon Heights, Michigan 49444
Phone: (231) 733-8999

Press Release: Update on Boil Water Advisory
Date: April 26, 2024 1:45 PM

**Immediate Release**

The First Round of Muskegon Heights Water Testing Comes Back Negative for Bacteria

The City of Muskegon Heights has finished conducting the first round of water sampling, which was conducted in accordance with state and federal regulations. The results have returned negative for bacteria or other contaminants due to the recent loss of water.

The water system has been flushed, and the City has already conducted a second round of sampling today, Friday, April 26, 2024. We expect those results tomorrow afternoon.

The Boil Water Advisory remains in effect for affected areas. Please visit the CDC link below for information regarding dos and don’ts for keeping you and your family safe during a Boil Water Advisory.

www.cdc.gov/healthywater/emergency/drinking/drinking-water-advisories/boil-water-advisory.html?

When the Boil Water Advisory is lifted, all City of Muskegon Heights Water System should look for a notification specifically issued by the City for distribution.

On April 24, 2024 March 17, a malfunction the plant's operating system resulted in the city’s water customers being without water. By late afternoon, water was restored. Due to the loss of pressure in the system, the potential for bacterial contamination still remains.

Residents are advised to NOT drink tap water without boiling it first. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Bring all water to a boil, let it boil for one minute, and allow to cool before using. Boiling kills bacteria and other harmful organisms in the water.


Water Distribution Updates Muskegon Heights Farmer Market:
There are no further bottled water distributions planned at this time.


Further Information:
For more details, please visit our website at muskegonheights.us/boil-water-advisory-for-muskegon-heights/ , Facebook at www.facebook.com/MuskegonHeightsCity/ or contact 231-733-8873.

Please visit the CDC link below for information regarding dos and don’ts for keeping you and your family safe during a Boil Water Advisory.
www.cdc.gov/healthywater/emergency/drinking/drinking-water-advisories/boil-water-advisory.html



Approved Release CJD
... See MoreSee Less

City of Muskegon Heights
2724 Peck Street
Muskegon Heights, Michigan 49444
Phone: (231) 733-8999
 
Press Release: Update on Boil Water Advisory
Date: April 26, 2024   1:45 PM
 
**Immediate Release**
 
The First Round of Muskegon Heights Water Testing Comes Back Negative for Bacteria
 
The City of Muskegon Heights has finished conducting the first round of water sampling, which was conducted in accordance with state and federal regulations. The results have returned negative for bacteria or other contaminants due to the recent loss of water.
 
The water system has been flushed, and the City has already conducted a second round of sampling today, Friday, April 26, 2024. We expect those results tomorrow afternoon.
 
The Boil Water Advisory remains in effect for affected areas. Please visit the CDC link below for information regarding dos and don’ts for keeping you and your family safe during a Boil Water Advisory.
 
www.cdc.gov/healthywater/emergency/drinking/drinking-water-advisories/boil-water-advisory.html?
 
When the Boil Water Advisory is lifted, all City of Muskegon Heights Water System should look for a notification specifically issued by the City for distribution. 
 
On April 24, 2024 March 17, a malfunction the plants operating system resulted in the city’s water customers being without water. By late afternoon, water was restored. Due to the loss of pressure in the system, the potential for bacterial contamination still remains.
 
Residents are advised to NOT drink tap water without boiling it first. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Bring all water to a boil, let it boil for one minute, and allow to cool before using. Boiling kills bacteria and other harmful organisms in the water.
 
 
Water Distribution Updates Muskegon Heights Farmer Market:
There are no further bottled water distributions planned at this time.
 
 
Further Information:
For more details, please visit our website at https://muskegonheights.us/boil-water-advisory-for-muskegon-heights/ , Facebook at https://www.facebook.com/MuskegonHeightsCity/  or contact 231-733-8873.
 
Please visit the CDC link below for information regarding dos and don’ts for keeping you and your family safe during a Boil Water Advisory.
www.cdc.gov/healthywater/emergency/drinking/drinking-water-advisories/boil-water-advisory.html
 
 
 
Approved Release CJDImage attachment

11 CommentsComment on Facebook

I didn't know anything til AFTER we lost water and I contacted my Landlord " he pays the bill", and after I looked outside for work crews and looked in basement for a leak.

City of Muskegon Heights when do we get to vote y’all out of office ?

Thanks for the update, keep up the good work.

Thank You for the update!

Why is the water white? Bacteria isn’t the only concern the water was white for weeks before this so-called system failure. There are a lot of other things besides bacteria that can’t be treated with an antibiotic and don’t go away. All you have to do is take one look at it for the past year and you can tell that something is not right with that water. We have a lot of questions and concerns and extend beyond bacteria. 🧫 like why was the water white before this system failure? I noticed that the water was white for a while. Why?

Cry babies

What is the most aggravating to me is that I didn't find out from the city of Muskegon Heights. I found out from the public that this was happening. In fact, when I woke up on that morning with no water, I panicked and thought I hadn't paid my bill and when I tried to call up to the city the phone lines were down and the number for the water director is out of service. It completely ruined my morning. I was late to work and everything thinking I was leaving my kids home with the babysitter and no water. And the word on the street is y'all knew about it since at least Monday.

So there is nowhere the public can go online to see when the last lead test was done on the water at the Muskegon heights water plant? Will we still be getting our water from downtown after the 72 hours or will we be still getting water from downtowns water plant?

What about lead will there be any information on how much is in the water running through the pipes or any information online on the last time a test like that was done? Will we also be able to see the actual test results or just be told everything is ok?

Jennifer Ross the lines absolutely were not fine we had her kids dad calling as well to no avail we found out from downtown what was going on before we got any word from the heights I checked the web page as well we thought we needed to pay the bill that’s why we were calling and I think that it would be amazing if those who worked at city hall could have enough respect for themselves and the community not to go back and forth on social media they should be addressed through the proper channels the proper way not from personal pages. When you work for the city your opinions about us and the situation matter more than you know… your human sure but your job comes with a level of responsibility and accountability that you handle matters in a professional manner when it’s city hall related. Angry citizens is a normal thing pretty much anywhere ya go now a days but especially here in Muskegon Heights. It’s one of the worst places for a family or human for that matter to be in the United States and the root problem is the lack of well being in the community so talking to us like you can’t understand how we have the audacity to question or tell our side of the story is not a step forward but 2 steps back It is so easy to criticize when you offer NO solutions, suggestions or anything else of value.. -Jennifer Ross Just some compassion in the face of hard times would be nice I know y’all have a tough job up there but there are definitely solutions to yall problems of not being able to agree that the public can’t possibly make for yall bc yall are the committee that represent us we chose YALL! Have respect for those that don’t know any better man respect the role you play and the image you give to the community we are living real bad around here and it’s going to take years to get our people back to the state the should be operating and living in but if you do not agree that does not mean argue with the public about their experiences turning the city around for the better should be a challenge we come together and welcome. Man I know yall got a tough job but we have to welcome criticism and roll with it and continue to push for change.

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